Frequently Asked Questions

They use a combination of LIDAR sensors, SLAM algorithms, and obstacle-detection cameras to create dynamic floor maps, enabling efficient path planning and adaptive cleaning cycles.

Yes, Virello’s intelligent air conditioning systems support remote management via the Virello mobile app, letting you adjust temperature, fan speed, and operation schedules from any location.

Built-in ultrasonic sensors monitor fluid volume in real time. When levels drop below a preset threshold, the system sends a mobile alert and initiates a refill sequence if connected to a water line.

Yes, our products integrate with popular voice assistants like Amazon Alexa and Google Assistant, as well as with major home automation hubs that support standard protocols such as Zigbee and Z-Wave.

Routine tasks include emptying dustbins in vacuums, replacing filter cartridges in air conditioners, and cleaning sensor areas. All devices send maintenance reminders through the app.

We provide step-by-step guides, tutorial videos, and remote assistance via chat or phone. For larger systems, optional on-site setup services can be arranged in Switzerland.

We employ end-to-end encryption for both data at rest and in transit. Access controls and regular software updates help maintain a robust security posture.

Yes, you can create user profiles with custom permissions, allowing family members or trusted guests to monitor and control devices without sharing your personal credentials.

Technical support is available through email, phone, and live chat, along with free firmware updates and remote diagnostics to keep your system performing at its best.

Firmware updates are delivered over-the-air via the Virello app. The app will notify you when a new version is available and guide you through the installation process.